What an AI agent actually does

Unlike a plain RPA robot, an AI agent understands the content of a document or question rather than just clicking predefined spots. It can read an invoice in any format, answer a customer in natural language, or summarize a long document.

It doesn't replace the expert in your company. It takes the first pass at a large volume of data - documents, messages, questions - and only passes forward what actually needs a human decision.

Field service company, 15 employees

Before

Support staff manually read every complaint email, checked the job history and wrote a reply - 15 minutes per ticket.

After

An AI agent reads the ticket, checks CRM history and drafts a ready reply for a human to approve.

Result: Ticket handling time dropped to 3 minutes, and the team handled twice the volume without hiring anyone.

When an AI agent isn't worth it

  • The data the agent would rely on is scattered and incomplete - the sources need cleaning up first.
  • Decisions require context that can't be captured in rules or examples - a genuinely unique judgment call every time.
  • The case volume is too low to justify the cost of building and maintaining the model.
How much does it cost? A simple AI agent wired into one process fits the CORE package from $3,725; a full self-hosted deployment with its own knowledge base falls under the TRANSFORMACJA package from $7,250. Learn more →

What's included in the price

  • Narrowing down the task where an AI agent adds the most value
  • Building the agent and, if needed, feeding it your company's knowledge base
  • Testing against real documents and questions, not demo examples
  • A supervised rollout with easy correction of its answers
  • Two weeks of post-launch support included

Ready for an AI agent at your company?

Let's find out which process would benefit most from an AI agent.